If someone has had experience in going from married or common-law to single and were no longer in touch with their ex during the time of tax season in the following year please advice!
#Turbotax contact us software#
And the software won't let me proceed without filing in the details, details that I could only get from her T4s and what not. Was XXX's net income for 2022 zero? How am I supposed to know this stuff? I'm no longer in contact with my ex. So I've entered the facts as YES, I've had a change in marital status as of Feb 2022 and selected the options common-law and single in the before and after fields.īut now the software is asking me for the income details of my ex e.g. I was in a common law relationship since 2017 and filed taxes as such. I want other people to know about this so they do not make the same mistake in trusting what this company says.I've decided to use Turbotax's software for the first time this year and in one of the introductory pages they asked if my marital status changed in 2022 which it did. This is the absolute truth in this and I am not just disgruntled of fabricating any of this, but a victim of the negligence of this company/financial institution. If you read Intuit's Mission and Operating values, they are quite impressive.but fall extremely short and are more concerned with greed and themselves than taking care of a customer and living up to those proclaimed values. They are casting blame and putting off on the third party audit company they use.as they don't actually have Audit Defense but subcontract that out.so they try to cast blame and not accept any ownership, even though I paid INTUIT and not this other company. I reached out to INTUIT and heard back from the Office of the President Sasan Goodarzi and they are not doing anything. Turbo Tax/Intuit are supposed to be the leaders in this industry but clearly and statistically when three years of audits and two different auditors mess up this bad, that is an issue and I would honestly use another company. This is 100% negligence when two different “tax professionals” mishandle an audit this bad. I have been in conversation with their people but we are now having to go to appeals which is wasting more of my time and making me do their jobs. I spoke with the supervisor and even she was appalled at the mishandling of this.
This is NEGLIGENCE and incompetence once again. Thankfully the resource manager corrected that lie. I was also told 5-6 times that they do not handle any appeals at this point.even though everything Turbotax says they do. I decided to investigate only to find out that over 40 pages of receipts/paperwork I sent to Turbo Tax, was NOT sent to the state. I then get a letter back from the state that they were not accepting a LARGE amount of our deductions.
#Turbotax contact us full#
Go to the pricing page, compare do-it-yourself (DIY) to the Live Assisted and Full Service alternatives, and find out which tax filing service best fits your needs. I submitted all that was asked of me and then they submitted to the state. Turbotax online filing savings Let's start on the TurboTax homepage. I had to inform her of the date even though it was on the letter.so my date was missed.looks great on me.and was highlighted in the future letter from the state. Select the pencil icon to enter your question and select Let's talk. Select the Contact Us button from the results. She spoke to me three hours AFTER I was supposed to have the court date/time with the state to let me know she had done nothing yet. If you're using TurboTax Online: Sign into your TurboTax account (if you aren't already signed in) Once you're in, type Contact u s in the Search bar. The Taxaudit person contacted me and I sent the power of attorney to them. This is actually a TD customer promo (other banks may have a similar promo) but the link is generic - no one will be verifying if you are a TD client). Its once again time for the annual 20 off TurboTax promo (downloadable products). Then I get audited again for 2020 and once again I reach out. 5 hours ago &0183 &32 Expiry: March 20, 2023. Even the supervisor apologized for the lack of follow up, but I was still out because of their negligence. We obviously missed the deadline and I was out thousands of dollars. To make a long story short, she did not respond, NOTHING for 4 months and that response was from the Resource manager trying to close out the case.
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